Shipping & Delivery Policy

We deliver across Pakistan through trusted courier partners.

Processing time

Orders are confirmed and dispatched within 1-2 working days of being placed. Orders placed on Sundays or public holidays are processed the next working day.

Delivery time

• Karachi: 1-3 working days
• Other major cities: 3-5 working days
• Remote areas: up to 7 working days

These are estimates. Courier delays caused by weather, strikes or holidays are outside our control.

Shipping charges

Delivery charges, if any, are confirmed with you before your order is dispatched. Any free-delivery offer will be shown on the site at the time of the offer.

Order tracking

Once dispatched, we share the courier name and tracking number with you on WhatsApp or by phone.

Cash on delivery

Cash on delivery is available on eligible orders. Please keep the exact amount ready for the courier.

Failed or refused deliveries

If the courier cannot reach you after several attempts, or a parcel is refused without a valid reason, the order may be cancelled and delivery charges may apply to future orders.

Damaged parcels

Please check the parcel in front of the courier. If it is visibly damaged, refuse it and contact us immediately. See our Refund & Replacement Policy.